Your community.
Our attention.
For property teams, and for residents whose community isn’t on the Velt portal yet. A missed pickup, a spill, a question about your service: share what you noticed so the details are in one place.
Live in a Velt community? Report from the resident portal to track it with your unit.
- Missed collection or service questions
- Spills and breezeway concerns
- Reporting app access
Our promise: every report gets a reference and a status update within one business day. Check a report’s status.
For a concern that needs immediate attention, contact your property team through your community’s usual channel.
For collection times and accepted items, follow your community’s instructions.
You can also email info@veltliving.com or call (877) 835-8548.
Looking for Velt service at a new property?
Request a property quote